Privacy Policy | Tark AI

Privacy Policy

Last Revised On: 18 August 2024

Privacy Policy

At Tark AI, we respect the privacy of every individual who interacts with our website. Protecting your personal information is of utmost importance to us, and we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information Collection and Use

Welcome to Tark AI's Privacy Policy. This document is intended to inform you about the personal data we collect when you use our website, how we use it, and your rights regarding this information. As the data controller, Tark AI Private Limited is responsible for ensuring that your data is processed in compliance with applicable privacy laws, including the Information Technology Act, 2000, and associated rules under Indian law.

We collect and use your personal information solely for the purposes outlined in this policy, and we do not share your data with third parties except as specified.

Our Address

Tark AI Private Limited

SCO 857, Second Floor,

NAC Manimajra,

Chandigarh,

160101,

India

For any inquiries, you can reach us by email at info@tarkai.com or by telephone at +91-172-2933020 during our business hours from 9:00 AM to 5:30 PM IST, Monday through Saturday.

How We Use Your Information

What Information Do We Collect?

When you use our website, we collect specific information to improve our services and provide a seamless user experience. The data we collect includes:

  • Contact Form: When you fill out our contact form, we collect your name, email address, and any additional information you provide in your message.

  • Job Application: If you apply for a job through our website, we collect your name, email address, phone number, resume, and any other details you provide.

  • Tracking Information: We use third-party analytics tools such as Mixpanel, Amplitude, and PostHog to collect information about your interaction with our website. This includes data on your browsing behaviour, IP address, device information, and usage patterns.

Why Do We Collect This Information?

The information we collect serves the following purposes:

  • Contact Form Submissions: To respond to your inquiries and provide the information or assistance you requested.

  • Job Applications: To process and evaluate your application for employment opportunities at Tark AI.

  • Analytics: To better understand how users interact with our website and to improve our services and user experience. This information helps us analyze traffic, optimize our website's performance, and ensure the website meets the needs of our users.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Specifically:

  • Contact Form Submissions: Retained for 2 years to allow us to respond to follow-up inquiries and for legal record-keeping.

  • Job Applications: Retained for 2 years to evaluate your application and consider you for future openings, unless you request deletion of your data earlier.

  • Tracking Information: Retained as per the policies of the respective third-party service providers we use for analytics.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage patterns. We use both first-party cookies (set by our website) and third-party cookies (set by analytics providers). While some cookies are necessary for the website's basic functionality, others require your consent. You have the option to manage your cookie preferences through your browser settings.

Your Rights as a Data Subject

As a user, you have several rights regarding your personal data:

  • Access: You can request details of the personal information we hold about you.

  • Correction: If your data is incorrect or incomplete, you have the right to have it corrected.

  • Erasure: You may request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to legal obligations.

  • Consent Withdrawal: If you have given consent for data processing, you can withdraw it at any time.

  • Objection to Processing: You can object to the processing of your data in certain circumstances, including direct marketing.

To exercise any of these rights, please contact us at info@tarkai.com. We are committed to ensuring that your rights are respected.

Your Right to Complain

If you have any concerns about our data handling practices, we encourage you to contact us directly. We will do our best to resolve any issues promptly. You also have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

When Does This Privacy Policy Apply?

This Privacy Policy applies to all interactions with the Tark AI website. It does not cover third-party websites or services linked from our site, which operate under their own privacy policies.

Updates to This Privacy Policy

We regularly review and update our Privacy Policy to reflect changes in our practices and services. When we make significant changes, we will notify you via our website or by other means as appropriate. Your continued use of our website constitutes acceptance of any changes to this policy.

Version 1; Last Revised: 18 August 2024